Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
During high-volume periods, processing times may be slightly delayed.
Domestic Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
Please note that delivery times are estimates and may vary depending on your location and courier delays.
International Shipping
We do not currently ship to international destinations.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery status.
Please allow up to 48 hours for tracking information to update.
Delays, Lost, or Damaged Packages
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs processing, weather, or other circumstances outside our control.
If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery (or expected delivery date) at:
info@madetostick.com.au
We will work with the shipping carrier to assist in resolving the issue.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us as soon as possible and we will do our best to update it before shipment.
Contact Us
If you have any questions about shipping or your order, please contact us at:
info@madetostick.com.au
Made To Stick